What patients say...
If you would like to leave a review, please do so here...
"Catherine explained the comprehensive steps being taken to ensure a Covid secure appointment in a modern, clean, sanitised environment.
She used a video camera linked to a laptop to show the problem areas and then quickly and efficiently removed the problem wax with microsuction. The procedure was gentle and pain free, resulting in clear ear canals and restored hearing."
7th November 2020
"On entering Catherine took my temperature, everything was extremely Covid friendly. The whole procedure was carried out gently and professionally. Catherine was patient and friendly and did a great job.
so good to hear again!"
2nd November 2020
"Recently made my second visit to Ear Sense at the Wessex Clinic in Lymington. I continue to be impressed with Catherine Mills and the service she provides through her company, Ear Sense. Careful examination of my ears using easy to follow technology and a sensible approach to her recommended treatment. I shall continue to use Ear Sense on a regular basis."
25th August 2020
"An incredibly good experience despite being a very nervous patient. A combination of Catherine’s extensive knowledge and experience meant I left with two very clean, happy ears. But the best was Catherine’s genuine care, consideration and patience, replacing a previous bad experience at a different clinic, with a very happy one. I would recommend Earsense to anyone but especially nervous, sensitive people. Thanks again Catherine."
21st August 2020
"Excellent service. Catherine was brilliant at explaining everything and very professional. Totally Covid secure too. Felt very safe and in good hands....thank you."
7th August 2020
"I found Catherine extremely professional and friendly. I was talked through the procedure first so I knew what to expect. It was a success and I can now hear properly again! I highly recommend her clinic."
4th August 2020
"Outstanding care from Catherine. I was recommended to visit her practice as I felt my hearing had deteriorated. Having not had my ears examined for over 15 years and really did not know what to expect. Catherine explained everything carefully, simply and gave me very valuable advice to follow up on with my GP.
I am an anxious person, however I need not have worried in the slightest. Catherine was highly professional, knowledgeable and most deserving of her 5 star reviews.
Being very OCD, I was thrilled with the level of cleanliness and the particular standards displayed by Catherine. Very attentive to the guidelines required by Covid 19.
Thank you SO much, will be in touch in the future."
30th July 2020 (Covid-19)
"Excellent, friendly and efficient service. Highly recommend."
29th July 2020 (Covid-19)
"Catherine Mills of Ear Sense gives a thoroughly professional service. Time is spent explaining the examination process and with the help of state of the art equipment the patient can gain a full understanding of all aspects of the treatment and its implementation. Ear Sense is highly recommended."
28th July 2020
"Very attentive, detailed about the procedure which was not painful and unobtrusive, happily able to hear properly again, thank you Catherine."
28th July 2020 (Covid-19)
"Very professional and helpful."
22nd July 2020 (Covid-19)
"Catherine is my go-to person for ear syringing. She is caring, considerate, thorough and extremely professional, and you are in very loving hands with her. I would highly recommend her to anyone who needs professional ear syringing. You never feel like 'just another patient'. Thank you Catherine for your 5* service!."
6th July 2020 (Covid-19)
"Two days ago I managed to see Catherine for my ears to be syringed. This was my third visit over the years and she is SO professional making sure I was at ease. Well worth it, and you can book online!"
2nd July 2020 (Covid-19)
"I had a very good experience recently having a hearing assessment with Catherine at the Wessex Clinic. She is so calm, confident and expert at what she does, it gave me the confidence to relax and enjoy the experience. Having never had an ear test before I was apprehensive about what might happen, I have to say it was totally painless. I would recommend Catherine to anyone with an ear problem."
8th October 2019
"I visited for the first time on recommendation from a family member. Catherine chatted with me about my problem and explained fully and clearly the procedure for dealing with it. She gave advice about any ongoing problem and also hearing aid tips. The treatment was effective and comfortable. It has made a huge difference to my hearing.
I thoroughly recommend Catherine at Ear Sense."
4th October 2019
"Catherine removed compacted ear wax from both my ears. She is a highly skilled and knowledgeable practitioner who spent time assessing what needed to be done. She then completed the task efficiently with no discomfort to myself. Her calm and friendly manner is most reassuring."
27th September 2019
"Catherine talked through every stage of the procedure in a very reassuring way, explaining what had been found and exactly what she would need to do. She also gave suggestions on what to do in the future and told me to contact her for any future help if needed."
27th September 2019
"First class, professional and reassuring did the job of clearing my ear wax in both ears. No fuss and prompt. nothing else to say, other than highly recommend."
25th August 2019
"Very professional and friendly service, sensibly priced, honest and reliable."
22nd August 2019
"Catherine is lovely, makes you instantly feel at ease and does a fabulous job. My ear shall we say was a bit problematical but Catherine has the patience of a saint and got the job done. Thank you Catherine, I feel so much better."
18th July 2019
"I was extremely happy with the treatment I received. The response to my enquiry was prompt and a full explanation of the treatment was given before starting the procedure. All the ear wax was removed on one appointment and advice was given to avoid the further build-up of wax. The procedure was carried out in a very relaxed unhurried manner by a very competent and caring person."
18th July 2019
"Sometimes the first visit is a little daunting, not knowing what to expect but I would say I was very truly amazed at the reception I received. The treatment was first class and explained every step of the way. I will certainly recommend Ear Sense to all of my friends."
30th May 2019
"Amazing service. Came to the house of my elderly friend, had endless patience and genuine care and understanding. Just so amazing. Thank you so much for your advice and treatment."
1st April 2019
"Catherine did a great job. The ears are now clear. Not painful. A lovely person."
26th February 2019
"Brilliant, comfortable and very professional."
26th February 2019
"Amazing non invasive ear wax removal If I had not seen with my own eyes what was going on I would not have believed it."
18th February 2019
"I have had two appointments with Catherine. The first was to assess my ears and remove a wax build-up and the second to give me a hearing test. The first was a wonderful relief as I had a really bad wax build-up and Catherine vacuumed out the wax so very gently leaving me feeling able to hear again. I was particularly impressed with the vacuum method for removing the excess wax. I have been very anxious and resistant to having them syringed. I did not feel at all anxious with this approach. The second meeting I had a hearing test which I found easy and very instructive. Catherine took a great deal of time to explain to me what was happening in my ears and what my options were. I so much appreciate this level of care and I will definitely go to see her again if I have any queries at all and just to check that things are working well. I feel lucky to have found her as I feel I am in such good hands. I am recommending my friends to her."
15th January 2019
"Thanks Catherine for seeing my Dad in the Care Home at such short notice. Removing his ear wax has made a huge difference; enabling him to communicate again."
5th December 2018
“I have had ear wax removed before but this was by far my best experience. Catherine was friendly, informative and professional. The micro-suction was painless and effective and the optional camera and screen allowed me to see both the problem before and the resolution. Ear Sense will definitely be my first choice in future! Thank you Catherine.”
9th November 2018
"I am delighted to be able to recommend Ear Sense. I saw Catherine recently for micro suction which, as it turned out, wasn’t necessary so there was no charge! I then had a very thorough hearing test secure in the knowledge that there would be no hard sell as Ear Sense is completely impartial as it doesn’t supply hearing aids. All in all I found the experience very professional and reassuring with clear advice and explanations throughout. I will definitely return and have already booked other family members in to see Catherine. An all-round excellent service: thank you."
Mr Gavin Gobell, Osteopath
23rd October 2018
"Such a relief to get my hearing back! It felt like getting my life back again😊 Very professional and using the latest equipment, Catherine spent all the time necessary to do a thorough wax removal. I’m so grateful and won’t hesitate to go again. Reassuring to know that Catherine is there when needed."
20th October 2018
"Catherine has visited Hartwood House on a few occasions now to provide micro suction for some of our residents. We have had great feedback from everyone she has treated. Catherine is professional and knowledgeable and we would highly recommend her."
Hartwood House Care Home. Lyndhurst
19th October 2018
“We were extremely pleased with the conscientious service provided and we look forward to a long relationship.”
Mr & Mrs Pomeroy
28th September 2018
"Cannot recommend Catherine highly enough. The best I have experienced, and I have been to a few!"
Mrs Vanessa Jolly
21st September 2018
"Thank you Catherine! I can hear again! Highly recommended!"
4th September 2018
“The service provided by Ear Sense during my recent visit was truly exceptional. With a professional and understanding approach the occasion was both fully successful and a joy. Many thanks.”
24th August 2018
“I’ve just had my ears cleaned out by Catherine. I only needed the right ear cleaned as Catherine assessed what needed doing first rather than “just doing the job”. She was clear and explained all parts of the process before she started. She totally eased the process with a supportive and caring manner. Top Rated!”.
20th July 2018
"After weeks of trying various oils/syringes etc on my two blocked ears, all to no avail I made an appointment for a home visit. Catherine was totally professional in explaining what she would do, and kept me informed all the time what she was doing. Now happy to report both ears cleared of wax and I can actually hear again. Thoroughly recommend Catherine 100% and thank you".
12th April 2018
"After a diving incident earlier in the week I was left with severe ear pain, being a medic I made a likely diagnosis of water trapped behind impacted wax. As I was due to go on a long haul flight and a diving holiday 3 days hence I started searching google.
I left a voicemail and an email for Catherine which was responded to in less than 15 mins and an appointment made for that evening to my home.
After a thorough consultation she set to work.... initially taking a photo of my very impacted canals. 1 hour later I was left with pain free ears and the ability to hear again!!! Result
She has a very professional manner and is extremely gentle. As a service that is no longer offered by the NHS I can’t recommend her enough.
Bring on Cuba......... thank you"
Dr Victoria Manning, GP
11th April 2018
"I can't recommend Catherine enough, she came to my aid last minute when I was very deaf in one ear due to a build up of unsightly wax. She was very kind and gentle and explained clearly the procedure and talked through the potential causes and how to avoid re-occurrence in the future. The procedure itself was painless and the blockage is now completely clear. She has since checked to see I'm feeling ok with no after effects. Catherine is very thorough and professional, if you suffer with your ears please do contact her and get her to sort them out."
11th April 2018
"I was thrilled with the result after Catherine visited me at home for microsuction. She was very professional, informative and a lovely person."
30th March 2018
"Catherine visited me at home for microsuction. It was so interesting to see inside my own ears with the camera! It was also a relief to have all that wax taken out. Catherine was professional, knowledgeable and caring and I would highly recommend her."
19th February 2018
"I would just like to say thank you. I had all the information that I needed to make an informed decision...and always felt in control but without your considerable knowledge and input this would have been impossible.
Most of all though I have appreciated your care for me and I have always looked forward to seeing you at my next appointment.
25th January 2018
"Catherine has a lovely warm personality and is very caring. She knows her subject well and I could confidently recommend her. I looked forward to my appointments with her."
23rd January 2018
"From the first time I met Catherine she could not do enough to help me. A really kind and caring professional. She was exceptionally knowledgeable and always went the extra mile to advise and answer any questions I had. I would highly recommend her service. She truly changed my life for the better and I will always be grateful for that."
18th January 2018
"Catherine was efficient, courteous, considerate and professional....She ensured that I understood everything I was being told ...with patience....this is very important with patients with deafness, but not always the case even with ENT departments surprisingly. A first class example of the sort of professional we would like all healthcare staff to be."
10th January 2018